Refund and Returns Policy

TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions") govern the use of https://ciudadmuseopr.org/ (the “Site"). This Site is owned
and operated by Ciudad Museo PR. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Pronerty.

All content published and made available on our Site is the property of Ciudad Museo PR and the Site’s creators. This includes, but is not
limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions

The minimum age to use our Site is 13 years old. By using this Site, users agree that they are over 13 years old. We do not assume any
legal responsibility for false statements about age.

User Contributions

Users may post the following information on our Site:
• Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:

• Tshirt; • Lanyard; • Poster; and • Sticker.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.

Payments.
We accept the following payment methods on our Site:

Credit Card; PayPal; and Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to
use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery,
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Standard shipping by USPS. Takes 5 – 7 business days..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to
unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the
delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds
Refunds for Goods
Refund requests must be made within 15 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:

Good is broken:
Good does not match description; or
Good is the wrong size.

Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary
postage.

Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit
your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that
legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will
apply.

Limitation of Liability
Ciudad Museo PR and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims,
losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Ciudad Museo PR and our directors, officers, agents,
employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of
vour use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Commonwealth of Puerto Rico.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws,
those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by
the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to
the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms
and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

Contact us by calling 939-464-4633 or writing an email to ciudadmuseopr@gmail.com

You can also contact us through the feedback form available on our Site.